Privacy Policy

1. Privacy at a Glance

General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data includes all data that can be used to personally identify you. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.
Data Collection on This Website

Who is responsible for data collection on this website
Data processing on this website is carried out by the website operator. You can find their contact details in the section “Information on the responsible party” in this privacy policy.

How do we collect your data
Some of your data is collected when you provide it to us. This may include, for example, data that you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website, or after your consent. This mainly includes technical data (e.g., internet browser, operating system, or the time the page was accessed). The collection of this data occurs automatically as soon as you enter this website.
What do we use your data for
Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior.

What rights do you have regarding your data
You have the right at any time to receive free information about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
For this and for further questions on the subject of data protection, you can contact us at any time.

Analysis tools and tools from third-party providers
When visiting this website, your surfing behavior may be statistically evaluated. This is mainly done using so-called analysis programs.
Detailed information on these analysis programs can be found in the following privacy policy.
2. Hosting
Hostinger International Ltd.
Server location: Frankfurt am Main, Germany
When visiting our website, Hostinger International Ltd. collects various log files, including your IP address. In detail, the following data is collected:

– IP address of the requesting computer
– Date and time of access
– Name and URL of the retrieved file
– Website from which the access originates (referrer URL)
– Browser used and, if applicable, the operating system of your computer as well as the name of your access provider
Purpose of data processing
The collection of this data takes place in order to:
– Ensure the functionality of the website
– Deliver the contents of our website correctly
– Enable the optimization of our website
– Ensure the security of our information technology systems

Legal basis

The use of Hostinger International Ltd. is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the most reliable possible presentation and optimization of our website.
Data processing agreement
We have concluded a data processing agreement (DPA) with Hostinger International Ltd. This contract, required under data protection law, ensures that Hostinger processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Your rights

You have the right at any time to obtain information about the personal data concerning you. If the legal requirements are met, you also have the right to rectification, deletion, or restriction of the processing of your data as well as the right to data portability.
For detailed information on Hostinger’s data protection practices, we refer you to their privacy policy: Hostinger Privacy Policy.
If you have any questions regarding data protection, you can contact us or Hostinger directly at any time.

3. General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.
When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this happens.
We would like to point out that data transmission on the Internet (e.g. when communicating by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the responsible party
The responsible party for data processing on this website is:
Gold Communications Agency GmbH
Beethovenstr. 29,
60325 Frankfurt am Main
Germany
Authorized Managing Director: Arisa Angelina Kraus
VAT identification number according to § 27 a of the German Value Added Tax Act: will be provided later
Contact:
Phone: +49 1575 699 2296
Email: info@gold-communications.de
Website: www.gold-communications.de
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses or similar).

Storage period
Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.
General information on the legal bases of data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, if special categories of data according to Art. 9 para. 1 GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or to access to information on your end device (e.g. via device fingerprinting), the data processing is additionally carried out on the basis of § 25 para. 1 TTDSG. Consent can be revoked at any time.
If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR.
Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR.
Data processing may also take place on the basis of our legitimate interest according to Art. 6 para. 1 lit. f GDPR. Information on the respective legal bases applicable in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of personal data
As part of our business activities, we work with various external parties. In some cases, it is also necessary to transfer personal data to these external parties. We only pass on personal data to external parties if this is necessary for the fulfillment of a contract, if we are legally obliged to do so (e.g. transfer of data to tax authorities), if we have a legitimate interest in the transfer pursuant to Art. 6 para. 1 lit. f GDPR, or if another legal basis permits the transfer of data.
When using data processors, we only pass on personal data of our customers on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke consent that has already been given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to data collection in special cases as well as to direct marketing (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to data portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, either to yourself or to a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Information, correction and deletion
Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, their origin and recipients and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. For this purpose as well as for further questions on the subject of personal data, you can contact us at any time.

Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:
– If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
– If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
– If we no longer need your personal data, but you require it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
– If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balancing of interests between yours and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or of a Member State.

SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Apologies, here is the complete continuation of the privacy policy:

4. Data collection on this website

Cookies
Our websites use so-called “cookies”. Cookies are small data packets and do not cause any damage to your end device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or automatic deletion occurs through your web browser.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for the processing of payment services).
Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions requested by you (e.g. for the shopping cart function) or to optimize the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. When cookies are deactivated, the functionality of this website may be limited.
We use the tool CookieYes on our website, a cloud-based solution for managing cookie consents. CookieYes is operated by CookieYes Limited and serves to comply with the General Data Protection Regulation (GDPR) as well as other data protection laws such as the ePrivacy Directive. For further details on data processing by CookieYes, we refer to the CookieYes Privacy Policy.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
– Browser type and browser version
– Operating system used
– Referrer URL
– Hostname of the accessing computer
– Time of the server request
– IP address
These data are not merged with other data sources.
The collection of these data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and the optimization of its website – for this purpose, the server log files must be collected.

Contact form
If you send us inquiries via the contact form, your information from the inquiry form including the contact details you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on these data without your consent.
The processing of these data is based on Art. 6 para. 1 lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after completion of the processing of your inquiry). Mandatory legal provisions – in particular retention periods – remain unaffected.

Inquiry by email, telephone or fax
If you contact us by email, telephone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. We will not pass on these data without your consent.
The processing of these data is based on Art. 6 para. 1 lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
The data you send to us via contact inquiries remain with us until you request us to delete them, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after the processing of your request has been completed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

Google Site Kit and Google Analytics

We use the plugin Google Site Kit from the company Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) on our website. This plugin enables us to integrate and analyze data from various Google services, in particular Google Analytics. This allows us to analyze user behavior on our website and optimize our offering.

Processed data

Google Site Kit and Google Analytics collect, among other things, the following data:

IP address (anonymized),

User behavior,

Access statistics (e.g. location, device data, duration and time of access),

Navigation and click behavior.

The collection of these data takes place using cookies that are stored in your browser. These cookies enable us to recognize returning users and analyze their behavior.

Legal basis

The processing of the data takes place on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR, which you can give via our cookie consent banner. In addition, we have a legitimate interest in optimizing our website in accordance with Art. 6 para. 1 lit. f GDPR.

Data transfer to third countries

Google also processes your data in the USA. Google is a participant in the EU-US Data Privacy Framework, which regulates the secure transfer of data between the EU and the USA.

Anonymization
To protect your data, we have activated IP anonymization (“anonymize_ip”). As a result, your IP address is shortened before being transmitted to Google.

Cookies and consent

The use of Google Analytics only takes place after your explicit consent via our cookie consent management system. You can revoke or change your consent at any time.

More informations

For detailed information on data usage by Google, we refer to the privacy policies of Google Analytics and Google Site Kit.

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